Monitoring Services

Key Features

  • Window's and Linux Monitoring
  • Microsoft Application Monitoring
  • 24X7 Support
  • Docker Monitoring

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We assists companies with leverage of full stack monitoring from the front-end to the back-end, to the cloud, here by resolving performance issues that impact you and your clients. iFocus Systec understands how application performance impacts our customers.

Storage and Servers

Our Monitoring and Support Services comprise the following

  • Linux Monitoring-  Our teams proactively monitor your Linux servers and identify performance degradation. We create custom plugins using Python or Shell scripts and monitor the data you need.
  • Windows Monitoring-  Get comprehensive analytics into critical Windows server measurements like CPU, memory usage, disk utilization, services and processes. Our teams are trained and skilled at identifying and resolving performance or availability issues aligned to the best SLA and KPIs in the industry.
  • Monitor Microsoft Applications-  We analyse performance and monitor critical Microsoft apps like Microsoft Exchange, IIS, SQL, BizTalk, SharePoint, Office 365, Active Directory, Failover Cluster and Hyper-V. Our teams are trained to provide actionable insights to manage performance issues with instant alerts.
  • Site24x7 production support- clients who has variety of skills to address the diligent alerts and actions to ensure our clients’ services have Zero downtime. We align to stringent KPIs and SLAs in ticket response and resolutions.
  • Docker Monitoring-  Track the performance and availability of Docker containers and analyse key metrics such as CPU usage, cache memory, bytes received and transmitted, network in/out and more.
  • Monitor VMware ESX Servers and VMs-  Our Teams can manage your virtual infrastructure in order to maximize VMware ESX/ESXi server uptime. Ensure your virtualization environment runs at peak performance always.
  • Track Performance of your Internal Network- Our teams are equipped with diligence to monitor resources behind the firewall like application and database servers, intranet portals, ERP systems, and payroll.

Application Performance

We provide Application Performance assistance during various phases of the delivery

  • Deployment-  iFocus product deployment comprehends all the processes involved in getting software up and running properly in its environment, including installation, configuration, running, testing, and by making necessary changes.
  • Application Monitoring-  Our Application monitoring process ensures that a software application practices and accomplishes the expected manner and scope by identifying, measuring and evaluating the performance of an application. Our APM strives to diagnose complex application performance glitches to maintain an anticipated level of service
  • Ticket Resolution-  Our Ticket Resolution is our vital KPI that has proved to be a direct impact on our customer satisfaction. We believe customer expectation is a constantly changing trend where one poor experience for our customer will be a huge risk. Our Mean trouble ticketing resolution have proved to be our strength in giving the best to our customers by satisfying them in every front.